Clear Writing, also known as “Plain Language” or “Clear Language” says what you mean and helps you get your message across the first time. Using this style of writing will help you identify what your reader needs. As an employer, it’s important to communicate clearly. A few simple adjustments can have a big impact on your workforce. Applying Clear Writing guidelines can save you time and money by

• helping employees to understand information and instructions the first time
• decreasing confusion and misunderstandings
• setting clear expectations, so your workforce can use their time more efficiently
• providing accessible information and materials, which can increase the productivity and retention of your workforce
• increasing safety because everyone understands the procedures (which safety equipment to use, which areas to stay away from, etc.)
• spending more time on work tasks instead of asking questions or trying to understand the message
• improving communication between departments/customers/clients
• reducing conflict because everyone knows their roles and job expectations

The purpose of Clear Writing is to recognize that all readers have different needs. Everyone processes information in different ways. Employees may have learning challenges or speak English as an additional language. Using Clear Writing increases the chance that your reader will take the actions that you want. It makes documents accessible and easy to read. This is a skill that develops over time. Any effort that you put into your writing will pay off, literally and figuratively!